Leasing & Renting

Vehicle returns inspectors are responsible for examining vehicles returned from lease, specifically identifying any excess wear or damage to the vehicle and potential costs to be added to the client’s bill. The inspection typically looks at three areas of the vehicle - the body, the interior, and the engine. Duties commonly include:

• Inspecting vehicles in accordance with regulations
• Notifying the fleet controller of any un-fit vehicles
• Liaison with fleet companies to schedule repairs
• Working with the fleet maintenance manager to ensure accuracy of reports
• Determining the acceptability of, and reporting on, damage claims
• Ensuring all relevant paperwork is completed

As a vehicle returns inspector you will need to demonstrate:

• Strong communication skills both written and verbal
• The ability to work with minimum supervision
• The ability to assess the state and life expectancy of vehicles
• The ability to prioritise workload
• Good organisational skills

There are no specific qualifications for the role of vehicle returns inspector but all employers offer ongoing development training. As the role requires a good technical understanding most employers will expect potential employees to be able to demonstrate good written and verbal communication skills, and to have experience combined with one or more of the following:

• Motor vehicle modern apprenticeship
• Technical Knowledge- part 3 light vehicle mechanics
• Customer facing skills - franchised dealer service reception
• Completion vehicle manufacturer training courses
• Vehicle inspection – PDI or MOT

Qualifications

IMI Awards

Level 2 Diploma in Light Vehicle Maintenance and Repair Principles (VRQ)

Level 2 Diploma in Vehicle Inspection (QCF)

EdExcel

Edexcel Diploma in Light Vehicle Maintenance and Repair Competence

City & Guilds

Vehicle Maintenance and Repair (VRQs) (4290)

Please note: These figures are meant as a guide only and may vary from employer to employer and may be dependent on the geographical area.

Work will be varied, ranging from inspecting vehicles to being office based and communicating your findings. You will work approximately 37 hours a week, Monday to Friday.

Salary:

• You can expect to earn between £22,000-£35,000

There may be opportunities for overtime pay depending on your employer. You may also be eligible for holiday entitlement, company pension and private healthcare schemes.

You would normally progress into this role after that of an experienced diagnostic technician and/or MOT tester.

Apprenticeships

Motor Vehicle Service and Maintenance Technician (Light Vehicle) In tins apprenticeship you’ll choose your area of specialization, whether that’s motorcycles, cars, heavy vehicles or vehicle electrical systems. You’ll be working in a service technician type role, carrying out routine maintenance and basic repairs, as well as identifying and reporting faults.

Vehicle Parts (Intermediate- Parts Sales Representative/Parts Telesales Representative)  This Apprenticeship covers the sale of motor parts for all kinds of vehicles. Vehicle parts operatives (or parts advisers) order, sell and manage stock control on a wide range of parts and accessories for all kinds of vehicles – from cars and motorcycles, to lorries, buses and coaches.

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